Utilicomm-services-maintenance and supportThe annual maintenance and support agreement for your ShoreTel Unified Communications solution includes all software updates and upgrades, advance replacement of any failed ShoreTel appliance, telephone and remote support. As your communications technology partner, UtiliComm provides these services directly to you.

The UtiliComm support team ensures that ongoing maintenance is handled efficiently and proactively. These services keep your systems up-to-date and help minimize the cost and downtime associated with unforeseen technical issues. Should a problem arise, UtiliComm will help resolve it quickly, accurately and to your satisfaction.

Many technology providers rely heavily upon the vendor to provide these services. At UtiliComm, we are capable of providing high-quality maintenance and support through our years of experience and knowledge of your communications infrastructure and business needs.

Benefits of UtiliComm’s maintenance and support services include:

  • Single Point of Contact
  • Rapid Problem Resolution
  • Remote Support Coverage
  • Onsite Support as Required (at Published Rates)

We want to be your source for communications systems and carrier services now and in the future. We honor the manufacturer’s warranty and our labor on all systems and components.